Examine the role of ICT in administration.

MPA 017 Assignment Solution | E-GOVERNANCE | Examine the role of ICT in administration…

Information Communication Technology (ICT) plays an important role in enhancing the quality of education. Administration and management applications of ICT are currently popular in schools due to their capabilities in facilitating administration activities from data storage to knowledge management and decision making.

ICT has brought about an electronic transformation in the traditional functioning of administration and has made it accountable, transparent, decentralized, and citizen-centric. ICT:

• tends to reduce the inordinate delays in file processing and movement caused by multiple levels in the departments/organizations (Gupta, et.al).

From the lowest level of receipt of application to the highest level of action taken is the involvement of online file movement. Once the concerned official does nothing, it is sent online to the next official. Hence time is not wasted on unnecessary physical movements.

A computerized database is available for ready reference and it becomes possible for the officials to reduce the number of file movements;

• Promotes centralized storage of files and data. This enhances maintenance, reduces unnecessary effort, minimizes storage place, and lessens security risks.

As the files and data are maintained in electronic form, location and retrieval become easy and time-saving. The entire office management system is electronic;

• Establishes an efficient communication system between employees of departments thereby reducing wastage of time. 

Technology promotes connectivity and closer collaboration between departments and helps them to work in an integrated manner increasing overall productivity and reducing time overheads.

This will not only benefit the employees of the organization but also the citizens who would experience a much shorter turnaround time and a greater degree of transparency (paraphrasing Gupta, et.al);

• Replaces the manual system of using standard process sheets and similar documents for processing leave applications, transfer orders, or General Provident Fund advances of the employees.

These process sheets can be maintained in the electronic form in a computerized environment (Gupta, et.al); and

• Shapes the environment in which the department is operating and enhances the knowledge and skills required by administrators and staff.

It facilitates organizational learning and adaptation to the changing global environment by way of partnership, participation, and information sharing and the official does nothing, it is sent online to the next official.

Hence time is not wasted on unnecessary physical movements. A computerized database is available for ready reference and it becomes possible for the officials to reduce the number of file movements; 

• Promotes centralized storage of files and data. This enhances maintenance, reduces unnecessary effort, minimizes storage place, and lessens security risks.

As the files and data are maintained in electronic form, location and retrieval become easy and time-saving. The entire office management system is electronic;

• Establishes an efficient communication system between employees of departments thereby reducing wastage of time.

Technology promotes connectivity and closer collaboration between departments and helps them to work in an integrated manner increasing overall productivity and reducing time overheads. This will not only benefit the employees of the organization but also the citizens who would experience a much shorter turnaround time and a greater degree of transparency (paraphrasing Gupta,et. al); delegation- a complete shift from the administration. the functional traits of a classic.

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