Bachelor of Art General & Honours (BAG) – Business Communication Solved Assignment Answer | BEGS 186 | 2022-2023

Free BEGS 186 Solved Assignment Answer | Business Communication | For July 2022 – June 2023

IGNOU BEGS 186 Solved Assignment, This assignment is the curriculum of the Bachelor of Art General & Honours (BAG) program. For other courses, students check our website categories section to find their courses and assignments over there.

BEGS 186 Business Communication Solved Assignment 2022-2023

IGNOU BEGS 186 Business Communication assignment is 100 marks. There is only one sections – A. Students have to answer all the questions. Download IGNOU BEGS 186 Assignment free without any registration, Students can easily download the IGNOU assignment question paper from the official website of the university. They are not required to pay any fees or charges for this.

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The answer of BEGS 186 | Business Communication | Solved Assignment 2022-2023:

We expect you to answer each question as per the guidelines for each category mentioned in the assignment. You will find it useful to keep the following points in mind:

1) Planning: Read the assignments carefully, and go through the Units on which they are based. Make some points regarding each question and then rearrange them in a logical order.

2) Organisation: Be a little selective and analytic before drawing up a rough outline of your answer. Give adequate attention to your introduction and conclusion.

Make sure that your answer:
a) is logical and coherent;
b) has clear connections between sentences and paragraphs, and
c) is written correctly giving adequate consideration to your expression, style and presentation.

3) Presentation: Once you are satisfied with your answer, you can write down the final version for submission, writing each answer neatly and underlining the points you wish to emphasize. Make sure that the answer is within the stipulated word limit.

Note: Attempt all questions. The marks for each question are indicated against it.

Section – A

1. Read the following passage carefully and answer the questions given below it.

In all aspects of life, effective communication is critical to success. Particularly beneficial for those in positions of leadership and management, almost all aspects of work and functionality are affected by communication. Training specialists Brad Humphrey and Jeff Stokes identify communication skills as being amongst the most important skills for modern supervisors. Andrew Posner, a career counselor, advises that employees looking for career advancement require such “transferable skills” as the ability to “analyze, write, persuade, and manage”.

Effective leaders are able to use a wide variety of media and strategies to communicate. They are not only skilled at using verbal communication skills, but they are also adept at reading nonverbal cues. Great leaders collaborate to foster harmony and amicability at work and help teams achieve organizational objectives, in addition to writing regular and constructive messages, gathering and conveying information, and making informed decisions for better productivity. Additionally, they collect useful information through informal networks such as the company grapevine; they can communicate effectively and persuasively in core groups and formal presentations, and they write with conviction. Relying on the latest systems and
technology to improve their day-to-day operations, modern-day managers employ modern collaborative software like Skype and Google docs, Team Viewer to communicate more efficiently in real-time with their colleagues all over the world. In today’s world, apart from using e-mail as a competent communication tool, Managers are also using social media networks to launch, promote, and collaborate with potential clients and customers. Online collaborative post-it notes are a great way to share ideas within a team.

In contrast to traditional methods like newsletters, flyers, and brochures, modern-day managers are enhancing their professional reach exponentially by writing professional e-mails, relevant WhatsApp messages, effective business blogs, informative podcasts, and so on to connect with a wide variety of stakeholders. However, depending on the purpose and scope of your writing, having your authentic voice and personal style to communicate with different individuals and groups is even more essential. Clear and honest communication can strengthen relationships in the workplace. Leaders need to keep themselves abreast with the latest motivational theories and leadership models to help create a stable system and philosophy for their own business enterprise viable in their indigenous surroundings. It’s imperative on the part of managers to acknowledge the contribution of employees every now and then by generously
offering words of appreciation such as “thank you”, “great job”, “commendable effort”, “laudable effort” etc. These kinds of expressions recognize individual effort, increase loyalty and inspire people to work even harder. In a survey by Mc Kinsey Quarterly in 2009, it has been stated that praises from immediate superiors can empower and motivate employees.

Delayed feedback, stilted and rude content, delayed action; fewer personal pronouns can mark a manager’s expression as discourteous, impolite, and offensive. However, putting a focus on interpersonal relations, conversational tone, immediate feedback, prompt action, and usage of more personal pronouns, simpler yet colloquial expressions can bring the manager closer to his subordinates and other members of the organization. “You” is preferable to “I” or “We” in most instances. The use of more positive words can draw more encouraging responses from the listeners.

a) Now answer the following questions:

i) What is the role of great leaders in a company? Discuss.
ii) What does the writer mean by “—-they are also adept at reading nonverbal cues.”
iii) How do managers communicate with their clients and customers in today’s world?
iv) Discuss what managers should not do while communicating and why.
v) Give an appropriate title to the passage and give reasons for your choice.

b) Pick out words from the passage which mean the same as the following:

i) Crucial (para 1)
ii) skillful (para 2)
iii) pleasant behavior which brings about good-will (para 2)
iv) to a great extent (para 3)
v) local context (para3)
vi) informal (para 4)

c) What have you learnt from the above passage about communication at the workplace?
Give your personal views.

2. Write short notes on any two of the following. Give examples:

i) Importance of Small Talk in Business
ii) Write a job profile of your mother/father
iii) Types of internal communication with
iv) Characteristics of a good report

3a. Complete the following company profile with either the present perfect or past simple tense
of the verbs in brackets:

William Colgate………….(found) the Colgate Company in 1806 as a starch, soap and candle business in New York City. For the first one hundred years, the company………….(do) all its business in the United States. Owever, in the early 1900s, the company………….(begin) an aggressive expansion programme that ………….((lead) to the establishment of Colgate operations in countries throughout Europe, Latin America and the Far East. Recently it………….(set up) operations in Turkey, Pakistan, Saudi Arabia, Eastern Europe and China. Colgate-Palmolive ………….(become) a truly global consumer products company, worth $6.6 billion and selling in more than 160 countries.

Colgate-Palmolive’s five main sectors of business are: Oral Care, Body Care, Household Surface Care, Fabric Care and Pet Nutrition and Health Care. In the area of Oral Care, Colgate-Palmolive is the world leader in toothpaste. Since 1980, the company …………….(increase) its share of this market by more than 12% to over 40% today. Oral care revenues ……………..(grow) significantly in recent years and in 1991, they …………..(exceed) $1.3 billion. As a result of the company’s heavy investment in research and technology, it…………………(develop) many successful toothpaste, rinses and toothbrushes.

3b. Here are the answers to some questions. What are the questions?

i) When ………………………………………….? – I joined the company six years ago.
ii) What ………………………………………….? – I was an office assistant.
iii) Which ………………………………………….? – I worked in After-sales.
iv) How long ………………………………………….? – I worked in that department for 18 months.
v) Where………………………………………….? – It was just 6 km from my home

3c. Complete these sentences with the correct comparative or superlative form of the adjectives in brackets.

i) IBM is one of the ……………………………..(big) computer companies in America.
ii) A notebook computer is ……………………………..(expensive) than a desktop one.
iii) I think a desktop computer is ……………………………..(good) than a Notebook.
iv) In my opinion, the telephone is the ……………………………..(important) piece of office equipment.
v) The ……………………………..(fast) way to contact a client is by phone.

4. You recently moved to a new city on a job transfer. Write an email to your friend informing him of this move. In your email:

i) Describe the new city
ii) Explain how life in this city is different compared to the previous city
iii) Invite your friend and family to visit you in the new city
iv) Say what your new job profile is.

5. Write a dialogue, in about 20 turns, between two friends discussing what professions they would like to get into in their lives after completing their education.

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